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Virtual Assistant Services

Our Virtual Assistant Services Save Your Time By Managing Tedious Tasks

Outsource Bigdata is a leading AI augmented virtual assistant services company that can help you with marketing, real estate, appointment setting, and other office tasks. We offer cost-effective services for your company’s operations. So, you can rely on us during peak seasons or for one-time projects when you need more help.

We train our virtual assistants with the latest technology and AI tools based on our client’s requirements. Additionally, their existing skills, experience, and interests are also taken into account. Our AI trained virtual assistants are ready to work on various AI enabled tools and tasks. Furthermore, they are experts at making outsourcing simple and not overwhelming.

We assign you a remote virtual assistant. Hence, you will never have to deal with multiple people or wonder who is doing your work. Of course, most virtual assistants can handle almost any administrative task. But, if there is something unique, our virtual assistants can use the AI tools for completing their work.

Outsource Bigdata is one of the few virtual assistant companies that ensures its virtual assistants know the latest technology and tools. Due to our virtual assistants, you can stay ahead of the competition.

Who Is A Virtual Assistant(VA)?

Virtual assistants are remote employees who provide overall support for you and your business. They can handle tasks that would normally be handled by an executive assistant, such as scheduling appointments, making phone calls, arranging travel, and organising emails. They are typically hired as independent contractors, but some are hired as full-time remote workers. Virtual assistants are used by businesses of all sizes and in a variety of industries. 

How Does An AI Trained Virtual Assistant Work?

An AI trained virtual assistant (VA) is a remote worker who assists businesses with administrative, technical, or creative tasks from a remote location. To deliver services and complete tasks, the VA communicates with the business owner via phone, email, video conferencing, or messaging platforms. 

Workflow of an AI Trained Virtual Assistant 

1. Consultation

The tasks for which you require assistance are assigned and consulted with the virtual assistant. During the consultation, you and VA go over the project details, timeline, and any other requirements. 

3. Completion of Tasks

The virtual assistant completes assigned tasks and sends them to you for review. During the task completion process, the VA may communicate with you to ask questions or provide progress updates.

5. Payment to VAs

Payment can be then done for completed tasks, which are usually based on an hourly rate or a project-based fee. Payment can be made through online payment platforms or other methods agreed upon. 

2. Assignment of Tasks

After the consultation, you can assign specific tasks to the VA, typically via email or a task management tool. For each task, you may provide detailed instructions and requirements.

4. Tasks Review and Approval

Once you review the completed tasks, you can either request revisions or approve them. The VA can make the necessary changes and resubmit the updated tasks to you for final approval. 

AI Trained Virtual Assistant: The Solution to Maximise Your Productivity and Efficiency

To save cost on hiring and adopting technology, business owners and entrepreneurs try doing all the tasks such as handling customer queries, managing repetitive tasks, analyzing data and reports or interacting with customers on their own. They spend their time and efforts on these tasks, taking away their focus on business critical tasks.  

This is where trained virtual assistants can help. Trained on various AI tools, our virtual assistants can take over all the tasks which require more time and effort, allowing entrepreneurs and business owners to complete their core tasks. 

The following are indications that you require AI augmented virtual assistant services: 

  • Sales begin to level off. 
  • Your work-life balance is leaning towards work. 
  • Customers are dissatisfied with your service. 
  • You’re not following up on sales leads quickly enough. 
  • Employees are quitting. 
  • Data on sales, customers, and finances isn’t organised. 
  • You’re falling behind on your invoices.

All of these indicators show that you are not devoting enough time to leading your company forward. You’re in big trouble if you’re not invoicing and getting paid.

Types Of Virtual Assistants

Virtual Assistants help business owners with a variety of tasks such as customer service, social media management, bookkeeping, and accounting. 

Types Of Virtual Assistant

Administrative Virtual Assistant

Virtual assistants handle various administrative tasks like bookkeeping, email management, appointment scheduling, expense reports, paperwork filing, customer service, and social media management for businesses and individuals. 

E-commerce Virtual Assistants

Virtual assistants help manage online shopping carts, prevent lost items, and manage product lists on platforms like Shopify, Amazon, and Google Shop. Hiring them can save time, increase sales, and save money on time-consuming tasks. 

Digital Marketing Virtual Assistant

A digital marketing virtual assistant assists with a wide range of tasks connected to online marketing, which may include managing social media accounts, creating content, handling email marketing campaigns, and optimizing for search engines (SEO).

Content Writing Virtual Assistant

Small businesses with blogs see a 126% increase in leads, making content creation crucial for connecting with target audiences. A content marketing virtual assistant can assist with blog posts, case studies, and white papers.

Graphic Design Virtual Assistant

A graphic design VA is a valuable investment for marketing agencies or content creators, providing eye-catching visuals on an as-needed basis, reducing the need for full-time staff or costly contracts. 

Lead Generation Virtual Assistant

A lead generation virtual assistant specializes in the process of identifying and nurturing potential customers for your business. They concentrate on researching and pinpointing leads and guiding them through the various stages of the sales funnel.

Outsource Bigdata is one of the leading virtual assistant companies that has been providing virtual assistants for managing all the time-consuming business tasks with cost efficiency. 

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Importance Of Outsourcing A Virtual Assistant

Outsourcing a virtual assistant (VA) has numerous advantages for businesses, entrepreneurs, and individuals. Here are some of the most important advantages of hiring a virtual assistant:

Importance Of  Virtual Assistant

Increased Productivity

Virtual assistants, trained in AI, can significantly increase productivity by 50-80% by handling administrative tasks, content generation, analytics, design, and development. 

Access to Expertise

Virtual assistants offer specialized skills and knowledge, such as social media marketing or web design, to enhance a company’s online presence and attract more customers. 

Reduced Stress

Virtual assistants can reduce workload, stress, and burnout, according to surveys. 3-3.5% entrepreneurs believe hiring virtual assistants improves their personal life and reduces stress.

Cost Savings

Virtual assistant services can be cost-effective and flexible, reducing operating costs by 70-80% compared to full-time employees, as they don’t require office space or benefits. 

Improved Work-Life Balance

By reducing your workload and allowing you to focus on your personal life or other interests, hiring a virtual assistant can help you achieve a better work-life balance. 


Virtual assistants offer flexibility, working part-time or full-time, allowing businesses to scale up or down without long-term commitment, with 60% working full-time. 

Increased Efficiency

Virtual assistants can significantly enhance business efficiency by streamlining processes and systems, with research showing they can increase productivity by 13%. 

Outsourcing a virtual assistant from Outsource Bigdata can save you time, money, and hassle while also providing you with access to specialised skills and expertise to help your business. 

Hiring A Virtual Assistant From A Virtual Assistant Agency

Virtual assistant companies or agencies exist to handle a variety of tasks and responsibilities for their clients, including bookkeeping, social media management, content writing, admin work, and more. 

Sourcing freelancers can be time-consuming, but if you want to streamline the hiring process and ensure that you get the right person the first time, a virtual assistant agency is the ideal solution. Working with an agency will provide you with numerous benefits and is something you should consider. 

A client success manager will handle all of your concerns if you use the best virtual assistant services. The client success manager will also match you with a VA who best fits your work style, personality, and the tasks you need to complete. 

The best virtual assistant companies carefully vet and train their virtual assistants, and they frequently hire VAs who fit very specific niches (e.g. social media VAs for influencers, real estate VAs for realtors, and eCommerce virtual assistants for dropshippers). 

Another significant benefit of using a virtual assistant service is that they have numerous workflow and task-related systems in place. You will not have to worry about developing systems and workflows for task delegation. This will free up even more of your valuable time. 

If you’re concerned about security, the most reputable managed virtual assistant services use online security vault software to protect their clients’ data.

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Top 10 AI Tools Our Virtual Assistants are Trained On

A virtual assistant extracts information and complex data from conversations using advanced AI, robotic process automation (RPA), natural language processing (NLP), and machine learning (ML) to understand and process them. Our virtual assistants are trained with the below AI tools for faster results: 

Chat GPT

ChatGPT is an advanced AI technology that uses machine learning algorithms to generate human-like responses, aiding in tasks like conversation generation, translation, and summarization

Amazon Lex

Amazon Lex is a conversational interface service powered by AI that can be used to build chatbots and voice assistants. It interprets user inputs using automatic speech recognition (ASR) and natural language understanding (NLU). 


Dialogflow is a conversational AI platform for creating chatbots, voice assistants, and phone-based conversational agents. It understands user inputs and provides relevant responses using machine learning algorithms. 

The Microsoft Bot Framework

It is a set of tools for developing and deploying chatbots and voice assistants across multiple channels, including Microsoft Teams, Slack, and Facebook Messenger. 

IBM Watson Assistant

It is a virtual assistant powered by AI that can be integrated into websites, mobile apps, and messaging platforms. It understands user inputs and provides relevant responses using natural language processing (NLP). 

The Google Assistant SDK

It enables developers to incorporate the Google Assistant into their own hardware or software projects. It understands user inputs and provides personalised responses using machine learning algorithms. is an NLU platform for creating chatbots and voice assistants. It understands user inputs using machine learning and can be integrated with a variety of messaging platforms. 


It is an open-source conversational AI platform for creating chatbots and voice assistants. It understands user inputs using machine learning algorithms and can be integrated with a variety of messaging platforms.

It is a conversational AI platform for creating chatbots, voice assistants, and other virtual assistants. It understands user inputs using machine learning algorithms and can be integrated with a variety of messaging platforms. 

Salesforce Einstein

It is a collection of AI-powered tools for the Salesforce platform. It comes with a virtual assistant that can be integrated into Salesforce apps to provide personalised responses and recommendations.

Zoho Desk

Zoho Desk is a customer service platform that includes an AI-powered virtual assistant. It employs machine learning to comprehend customer inquiries and respond appropriately. 

These are the top 10 AI tools our virtual assistants are trained on. The specific tool or platform used will be determined by the project’s requirements and goals. 

How AI will Impact Virtual Assistance in the Future?

In recent years, the popularity of virtual assistants has skyrocketed. According to Gartner, 50% of knowledge workers will use a virtual assistant on a daily basis by 2025. VA will become more common in the business world, assisting in the advancement of how we operate. 

Improved Natural Language Processing (NLP) : NLP is a branch of AI that deals with computer-human interaction. NLP can be used by AI-powered virtual assistants to better understand and interpret user inputs, resulting in more accurate and natural interactions. 

Personalization: AI-powered virtual assistants can analyse user data, such as search history or previous interactions with the assistant, to provide more personalised responses and recommendations. 

Contextual Understanding: AI-powered virtual assistants can use contextual understanding to better understand the meaning of user inputs and respond more appropriately. A virtual assistant, for example, might use contextual understanding to recognise that a user inquiring about the weather might be interested in the forecast for their current location. 

Improved Decision Making: AI-powered virtual assistants can use machine learning algorithms to make intelligent decisions and recommendations based on data and user inputs. A virtual assistant, for example, could use machine learning to make personalised product recommendations to a user based on their browsing history and purchase behaviour.


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